We develop world-class products and services through continuous technological development and creative innovation activities, and we strive to build customer trust considering the safety, health, and environment of customers in the entire process from design, development, production, sales, distribution, consumption, and disposal of products and services.
fulfillment 01Practice of promise
We secure excellent technological and service competitiveness through efforts for creative innovation and continuous technological development to provide the world's best products and services.
We maintain the highest quality standards and safety by establishing and operating quality policies and work procedures based on international standards and local laws.
Through the entire process, from the design, development, production, sales, distribution, consumption to disposal of products and services, we consider potential risks to customers' safety and health, and communicate them to customers.
Practice of Customer Satisfaction Service
Promise 02 Our promise
We collect customers' opinions through various methods and systems and provide accurate and sufficient information to customers so that they can make rational purchasing decisions and protect their interests.
fulfillment 02 Practice of promise
We collect customers' complaints and opinions through various communication channels and actively reflect them throughout our management, including product development, production, and service activities.
We establish and disclose a department dedicated to customer satisfaction to handle customer requests, complaints, and suggestions professionally and effectively.
We establish customer management policies based on domestic and international laws and standards to prevent unfair treatment of customers in the process of resolving customer complaints or disputes.
We do not provide false or exaggerated information that may deceive customers or omit important information that affects customers' in making rational decisions.
Thorough protection of customer information
Promise 03Our promise
We collect customers' information legally and legitimately and thoroughly protect it from unauthorized use and leakage.
fulfillment 03 Practice of promise
When collecting personal information from customers, the purpose of use must be clearly stated, and consent from the customer must be obtained, and a series of processes are carried out legally and legitimately.
Except with the customer's consent or as permitted by law, the customer's personal information shall not be used or provided to a third party for purposes other than the one for which it was provided.
We handle and protect personal information in accordance with the company's confidentiality and prevent unauthorized leakage of customers' personal information by restricting access by unauthorized persons.
Executives & Employees
Healthy workplace
Promise 01Our promise
We strive to create a working environment that guarantees our executives' and employees' physical and mental health by prioritizing their safety and health issues.
fulfillment 01 Practice of promise
By operating a safety and health organization jointly participated by labor and management, the company establishes policies in consideration of international standards and local laws and prepares the safety and health instructions, especially for women, pregnant women, the disabled, and unskilled workers, conduct safety and health education occasionally to ensure that all executives and employees are fully aware of it.
We prepare and actively utilize a system for employees to inquire and consult about safety and health.
We collect, manage, and share the status of safety accidents that have occurred in the workplace and improve facilities and environments to prevent the same safety accident from reoccurring.
Mutual Respect Organizational Culture
Promise 02Our promise
We recognize the diversity of all employees regardless of nationality, gender, religion, race, or disability, and respect and protect basic human rights guaranteed by domestic and foreign laws.
fulfillment 02 Practice of promise
All executives and employees must be protected by basic human rights guaranteed legally and socially, regardless of any of the conditions below.
(race, skin color, gender, age, marital status, pregnancy, language, religion, political opinion, national, ethnic, social status, property, origin, disability, gender identity, HIV/AIDS, etc.)
We create an organizational culture of mutual respect and consideration by eliminating discriminatory factors in the workplace and observing mutual courtesy.
We comply with the labor laws of the respective countries and prohibit forced and coercive labor and child labor.
We guarantee universal rights related to human rights, such as the right to express free will, the right to protect privacy, and the right to participate in elections.
Fair HR management and work-life balance
Promise 03Our promise
We offer opportunities for work and training to all employees to maximize their abilities, fairly compensate according to their capabilities and performance, and introduce various welfare and benefits systems to help them lead a balanced life.
fulfillment 03 Practice of promise
We provide reasonable working conditions about salaries, working hours, vacations, etc., considering international standards and local laws, and maintain business relationships with partners with legal labor practices.
We assign jobs according to individual abilities and qualities and provide promotion opportunities and rewards by fair evaluation according to the performance.
We establish education and training policies to improve the competency and workability of individual employees and provide equal educational opportunities to all employees.
To maintain a balanced life for our employees, we introduce various welfare and benefits systems, and actively support social security systems, particularly for injuries and diseases, pregnancy, child-rearing, old age, unemployment, and disability.
Shareholders and Investors
Protection of the rights and interests of shareholders and investors
Promise 01Our promise
We provide the best value to shareholders and investors by respecting the rights and interests of shareholders and investors and maximizing the company's profits through transparent and responsible management.
fulfillment 01Practice of promise
We enhance efficient management activities through advanced governance and transparent operation of the board of directors and secure the trust of shareholders and investors.
We guarantee all the rights of shareholders as stipulated by law, such as the right of shareholders to participate in the general shareholders' meeting and exercise equal voting rights according to the number of stocks they hold and the right to share profits.
We provide sufficient information in a timely manner to exercise the rights of shareholders and investors, such as financial information and essential information in business activities.
We maximize shareholders' return on investment by increasing corporate value through creative growth strategies and continuous management innovation activities.
Company asset protection
Promise 02Our promise
We actively protect the company's assets, strive to prevent damage and unauthorized leakage of assets, and maintain confidentiality.
fulfillment 02Practice of promise
We prevent damage and unauthorized outflow of company assets in advance by establishing policies and systems to protect the company's tangible and intangible assets.
To prevent the company's significant trade secrets from being leaked to the outside, we establish an IT information security system and regularly monitor it.
Partners
Fair business relationship
Promise 01Our promise
We strive to comply with domestic and international laws and regulations, establish a transparent and fair transaction system, and strive to eradicate unfair practices that take advantage of our superior position in our business relationships with our business partners.
fulfillment 01 Practice of promise
We establish fair trade-related policies based on domestic laws and regulations and establish a voluntary monitoring system for unfair practices by implementing a voluntary compliance program fair trade.
We provide equal trading opportunities in selecting partners and business relationships and trade following fair and reasonable standards and procedures.
Partners shall maintain the recognition that they are strategic partners and do not make unreasonable demands using their superior position.
We regularly educate employees on the company's fair and transparent transactions policies to prevent unfair and unethical behavior.
Support for shared growth
Promise 02Our promise
We provide active support to our partners so that they can grow with long-term competitiveness and build the foundation for creative shared growth through smooth communication with our partners.
fulfillment 02 Practice of promise
We actively support our partners so that they can grow competitively through financial support, technical support, training, and HR support within the scope of the law.
We establish a communication channel where partners can occasionally present their opinions and actively reflect the collected opinions in management activities.
To establish an ethical transaction relationship, all partners, STX executives, and employees must sign and comply with an ethical management practice pledge that promises transparent and fair transactions.
We encourage partners to fulfill their social and environmental responsibilities and motivate them to practice ethical management by including and evaluating ethical management factors in the partner evaluation items.
Society
Efforts for a fair society
Promise 01Our promise
We try to contribute to creating a fair social atmosphere and improving market efficiency by complying with agreements between countries and local laws and regulations without taking the company's interests in illegal and unfair ways in all countries and regions where we do business.
fulfillment 01Practice of promise
In principle, we prohibit corruption such as direct or indirect bribery and money laundering to public officials, politicians, individuals, and stakeholders in all business areas at home and abroad.
We do not exercise political influence in unreasonable ways to achieve specific goals, and we practice responsible policy participation, such as developing public policies that are beneficial to society as a whole.
To improve fair competition and market efficiency, we will eradicate price-fixing and fraudulent bidding practices taking advantage of our dominant position in the market.
We establish and actively implement policies to protect all property rights not stipulated by law, including stakeholders' material and intellectual property rights.
Contribute to community development
Promise 02Our promise
In addition to complying with local laws, we strive to contribute to the community's economic development through continuous job creation and sustainable investment activities and achieve abundant and healthy community development through the spread of sharing and coexistence culture.
fulfillment 02Practice of promise
We try to collect complaints and opinions from the local community through various communication channels and actively reflect and resolve them throughout the management.
We contribute to the local community's economic development by complying with local laws and faithfully fulfilling tax obligations, job creation, technology transfer, and donation activities.
We promote sustainable development of local communities through investment activities considering not only financial aspects but also society and the environment.
We respect the local community's culture and fulfill our responsibilities and roles as a corporate citizen through active interest and participation in public interest activities such as developing education and culture and promoting health and welfare.
Green management practice
Promise 03Our promise
In addition to complying with local laws and regulations, we strive to contribute to the local community's economic development through continuous job creation and sustainable investment activities and to achieve a prosperous and healthy community development by spreading a culture of sharing and coexistence.
fulfillment 03Practice of promise
We strive to preserve the environment by preventing all pollution that negatively affects the health and well-being of the community as well as preventing the release of waste, pollutants, and dangerous substances into the atmosphere or water.
We actively support the government and the international community's efforts to cope with climate change and conduct measures to reduce greenhouse gas emissions.
Through the efficient use of energy and raw materials in the entire process of providing all products and services, we try not to deplete the resources that future generations should enjoy.
We recognize our responsibility to protect and restore the ecosystem around our business sites and actively and voluntarily participate in related activities.
